Privacy Policy

1. Introduction

SaBai Tip ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our donation platform. Please read this policy carefully.

2. Information We Collect

2.1 Information you provide directly:

• Account registration details (name, email address)
• KYC documents (government-issued ID, selfie with ID card, bank book)
• Bank account information for payouts
• Donation page content and customizations

2.2 Information collected automatically:

• IP address and device information
• Browser type and version
• Pages visited and actions taken on the Platform
• Transaction history and donation records

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Platform
• Process donations and facilitate payouts
• Verify your identity through the KYC process
• Prevent fraud and ensure platform security
• Send important notices about your account or transactions
• Comply with legal and regulatory obligations
• Improve and develop new features for the Platform

4. KYC Data

We collect identity documents, selfie photographs, and bank book images as part of our KYC verification process. This data is used solely for identity verification and fraud prevention purposes. KYC documents are stored securely and are only accessible to authorized personnel. We retain KYC data for as long as required by applicable regulations.

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Payment processors — to facilitate transactions and payouts
• Cloud storage providers — to store documents and media securely (e.g., AWS S3)
• Legal authorities — when required by law, court order, or government regulation

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (HTTPS/TLS) and at rest. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and keep your account credentials confidential.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. We may retain certain information for longer periods as required by applicable laws and regulations, particularly for financial transaction records and KYC documents.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at [email protected].

9. Cookies

We use essential cookies and local storage to maintain your session and preferences. We do not use third-party tracking or advertising cookies. You can disable cookies through your browser settings, but some features of the Platform may not function correctly without them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].